Wednesday, 4 December 2013

Four Common Car Repair Complaints

How to Handle Four Common Car Repair Complaints

How can you help your customer service team skillfully respond to your clients’ complaints?
We assume that your auto repair business is built on integrity. That’s exactly the reason you have clients who unhesitatingly refer your company to their friends and relatives whenever they need their cars repaired or maintained. You surely want to keep this trust among your customers.
But it is inevitable that some clients may be dissatisfied and consequently complain. It is high time you retrain your staff on how to deal with frequent complaints from clients. Consider these four common car repair service complaints and how your people can respond to them intelligently.

1. Why does your garage charge too much for simple repair and maintenance work?

Do not take the question personally. Acknowledge the complaint and dig for more facts by asking probing questions, such as:
     Why do you think the bill is too high? Carefully take note of the answer.
     What amount were you expecting to pay for the work done?
     Did you agree to pay a fixed price?  If the client says yes, there is nothing you can do to change the amount he needs to pay for. Calmly explain that you have no authority to alter a contract - which the customer entered into when he agreed on the price with the garage.
     If the client did not agree to pay a fixed price, ask them: Did you get a quotation or just an estimate? Consumers most probably have to pay for the quoted price but for estimates, your company needs to justify the bill’s amount.

2.  Why is it taking too long to carry out the repair work?

Remember to respond to this question ASAP. Although the complaint has not been confirmed yet, use the technique called ASAP, which stands for Apology, Sympathy, Accept, and Prepare to help.
Apologise for the inconvenience that the delay has caused. Tell the customer that you would also feel the same if the same thing happened to you. Then try to negotiate a new deadline - which your mechanic has to strictly adhere to. Call the customer immediately once the garage finishes the job.

3. The spare parts you used to repair and service my car are faulty.

Apply the ASAP technique, however, remind them that your company always aims to provide car parts of satisfactory quality. Appease the client by saying ‘I will personally look in to this.’ and firmly say, ‘We shall put this right’. If the mechanic finds the complaint valid, the car parts should be repaired or replaced at no cost.

4. My car was not repaired properly.

Politely accept the complaint and begin to extract the facts by asking these probing questions:
     What aspect of the repair was not carried out properly?
     How would you like us to improve the quality of this work?
     Would you please give us the opportunity to fix the fault?

Once the management has proven that the service is substandard, get it fixed free of charge and immediately call the customer to deliver this happy news.
Efficient handling of your clients’ complaints depends on effective problem-solving techniques applied by your customer care team. Defuse the anger of the customer through a sincere apology. Train your staff to listen attentively and with great sympathy. Hone their skills in asking questions. Last but not the least; educate them on how to arrive at win-win solutions to potential car repair issues and concerns.

About DVG:
The DVG Automotive Group - is WA’s largest family owned company owned and operated by 7 Divirgilio brothers.

Thursday, 24 October 2013

How To Maximize Your Gas Mileage

How To Maximize Your Gas Mileage

Being a car owner can be an expensive business – especially nowadays. But there are a few simple changes you can make to keep your gas costs down, saving you quite a bit of money in the long term.

Before we start it’s worth noting that you should check out to sell a used car. It allows you to value the price of your car and uses a calculator that takes into account your gas mileage.

Don’t drive with excess weight
Just 100 pounds of extra weight in your car could reduce your MPG return by as much as two per cent. Take all the stuff you won’t be needing for this particular journey out of your trunk to immediately make a difference.

Watch your speed
Of course, speed limits are put in place to try and ensure safer driving, and you’re legally obliged to observe them. But also bear in mind that driving faster will eat up gas much more quickly, so watch your speed at all times.

Check your oil
Keep your oil topped up to the correct level to keep thing’s running smoothly; if it’s turned black, it’s time to change it.

Change your air filter
Your car’s air filter can quickly become dirty and clogged. Get into the habit of taking a look at yours every time you check your oil, and replace on an annual basis.

Adjust your driving style
Driving aggressively isn’t just bad for your stress levels; it also has an effect on the amount of gas you use. Try to avoid accelerating rapidly and then suddenly braking. Wherever possible, slow and steady is always your best option.

Keep tires at the right pressure
You’d be surprised what a difference your tires can make to how much gas you use... Make sure they’re kept inflated to the pressure recommended in the owner’s manual by regularly topping up; your tires will also last longer if you stay on top of this, too.

Buy your gas at the right time
Gas is densest during the cooler times of day, so try and fill up in the morning or evening. Also, try not to let your tank run so low that you’re forced to go with the nearest gas station (which might be overpriced compared to the one that’s just a little further down the road).

Avoid idling
Keeping the engine running when your car’s at a standstill is pretty wasteful. If you’re stuck in gridlock traffic or have to come to a stop for a while for whatever reason, turn off. Likewise, don’t leave the car running for more than 45 seconds after start up before setting off.

Change spark plugs early
Don’t wait until you’re reached the 100,000 mile limit before you change your 100,000 mile spark plugs… Problems will often start occurring during those final 20,000 miles, so replace early.

Avoid rough roads
Sometimes there’s no alternative, but driving over rough terrain can use up to 30% more fuel; find an alternative route if you can.

Think about changing your car
It’s a last resort but, if you’ve opted for a ‘gas guzzler’ but find you can’t keep up with the running costs, then it might be time to consider selling iton and buying a more fuel efficient car.

High Performance Alignment by Iron Canyon Motorsports

High Performance 4 Wheel Alignment

Correct wheel alignment of your vehicle is important as even slight changes in geometry can affect the handling, not to mention tire wear and fuel consumption.  Simply hitting a curb or a pothole can have an adverse effect on the vehicles wheel alignment geometry. Modifications to your cars suspension will affect your alignment in several areas. Usually in a negative way. A Performance Alignment will correct the vehicles geometry to obtain the best handling vehicle possible. To gain the maximum benefit of an aftermarket suspension system and maximize tire life and performance a Performance 4 Wheel Alignment is mandatory.

Suspension modifications such as coil over conversions, lowered vehicles, performance shock absorbers, and composite bushings all require a performance alignment to get the most out of the modifications. For race cars used in a competition a Performance, or Competition Alignment, that includes corner balancing, or scaling, is mandatory to make the most of performance tires and other modifications.

Many vehicles such as BMW’s, Mazda Miata’s, and the FRS/FRZ models have very adjustable suspensions and are popular with both racers and the performance track day enthusiast when it comes to aftermarket suspension modifications. A CompetitionPerformance Alignment will help the enthusiast get the most out of these modifications as well as maximize both tire life and safety.

A pull to one side or a vibration through the steering wheel may indicate an alignment issue. Many handling problems such as these can be solved by Iron Canyon Motorsports state of the art WheelAlignment System. With a correct wheel alignment ride and handling of the vehicle is vastly improved.

Fuel Consumption
An incorrect wheel alignment increases the rolling resistance of the vehicle and increases tire wear. The effect of this is more fuel consumption, shortened tire life, and poor performance. Together with making sure your tire pressures are correct, a Performance Alignment will get your better fuel economy, improved tire life, and superior vehicle performance.

During the alignment process it is important to inspect the suspension components and bushings. We will advise you on their condition and work with you to remediate any problems or issues that are uncovered. If necessary, we will recommend replacement components that are appropriate for your car and your budget.

Cars with modified suspensions that may also have wider tires and wheels than delivered from the factory need specialized alignment settings. Caster, Camber, Toe, and ride height settings may be vastly different on cars with a performance oriented suspension. The factory settings often referenced by the typical tire or alignment shop are not appropriate for these vehicles. As most shops lack the performance oriented background they are often reluctant to deviate from the factory settings.

How we can help?
Iron Canyon Motorsports has installed a Hunter Hawkeye Elite 4 Wheel Alignment System that gives us complete control over your cars suspension settings. Lowered cars are no problem as our lift is recessed. The Hawkeye Elite uses special tire clamps to hold the alignment targets so there is no chance of damaging your expensive rims as is the case with traditional wheel alignment wheel clamps. We can advise you on settings that are suited to the car's purpose whether it be it road or track. When it comes to the more serious track enthusiast or racer we can perform an alignment to your specifications as well as corner weight and balance the car using our wireless digital scale system.

Not Local?
If visiting our facility is not possible don’t worry, we have you covered. Iron Canyon Motorsports produces a number of alignment tools for the DIY grassroots enthusiast or club racer. Our products are used in both amateur and professional road racing events presented by NASA, SCCA, TCRA, and others. All our products are available on our website at

You can schedule an appointment for a wheel alignment by calling us at 800 408-1390 or sending us an email at We are here to answer any questions you might have as well. 

Author Bio:

Mark Nichols is an expert in wheel alignment and competition alignment services. He always shares tips and steps on wheel alignment and competition alignment services.

Wednesday, 10 July 2013

4 Tips for Safer Driving

4 Tips for Safer Driving

As a recent CNN article pointed out, it seems as if younger millennials (people in the 30-40 year-old age group) are placing less value on owning a vehicle and more value on owning technological gadgets. However, there are two sides to every argument, and some are arguing back that this is not the case despite statistics which show a decline in the number of young people obtaining drivers’ licenses and buying cars.

Regardless of whether you own a vehicle or not, are young or old, or ride a bicycle to work, it is still helpful to know the rules of the road and ways to keep you and others safe when traveling along the increasingly congested highways and byways. The following are some general tips to help you get started.

Stay Safe on the Road With These Tips.

Signal before changing lanes.

You’d think it was a no-brainer, but still there are people who fail to do this before switching from lane to lane. Be mindful of others around you, and let other motorists know where you plan to go before you go. Something as simple as flipping on your turn signal can prevent an accident.

Use your windshield wipers and lights when it’s raining.

According to the Department of Motor Vehicles (DMV) handbook, whenever it is raining, you are required to turn on both your headlights as well as your windshield wipers. This is a safety precaution for you and for other drivers because it increases your visibility to see where you are going and who is around you.

Leave enough stopping distance between you and other vehicles.

Too often, accidents are caused by people who are tailgating (or following one another too closely) while on the road. When you are driving on a local street, leave at least one full car length between you and the next car in front of you. When you’re on the highway, increase this distance to at least 2-3 car lengths. Keep in mind that the faster you are driving on the road, the more distance you’ll need between you and the next person to stop your vehicle in the event of a complete standstill.

Don’t text and drive.

As tempting as it is to check your cell phone for messages, missed calls, emails and social media sites, keep your phone tucked away and turned to a quiet setting while traveling by car. You shouldn’t be on your phone at all when driving (phone conversations included) because it distracts your attention from the road. Remember- it wasn’t that long ago that we didn’t have cell phones! How did we ever drive from Point ‘A’ to Point ‘B’?!

About the Author:

Janelle is writing on behalf of Ruff-Tuff. Headquartered in Salt Lake City, Utah, Ruff-Tuff Products, LLC has been manufacturing "America's Finest Custom Seat Covers" for over 30 years, and it is one of the leading manufacturers of vehicle seat covers in the United States.

Thursday, 27 June 2013

Best Apps for Truckers

Top Apps for Truckers - Mobile Technology Helping Drivers

Nobody is more mobile than a truck driver, so many truck drivers are looking for the latest in mobile technology apps to make their trips more efficient and enjoyable. The industry deals with a lot of regulation, and many owner-operators and trucking companies are employing the latest mobile apps to help keep costs competitive and get truckers where they need to go faster and better.

This means mobile technology is where it's at for fleet management as companies use handheld devices, tablet computers, call and smartphones as well as online apps to get the show on the road. A recent study with more than 6,000 owner-operators found more than half used phones mostly to conduct business compared to last year. More than one-third used mobile apps to search for gas prices, traffic information and weather updates. Some 37 percent used cell and smartphones to book, and bid, on, loads.

Laptops are out as tabletcomputers and mobile phones are carrying more of the load for owner-operators. They've become indispensable in the course of truck driving affairs. No joke, and not to say owners-operators are married to their phones but, when asked in the survey what they would give up instead of their phones, 20 percent said CB radios; 8 percent said they would give up pets and fully 16 percent even said they would give up spouses.

Hand-held devices are the big deal with the big rigs and trucking industry these days. they make it easier to provide regulation compliance, save money and create a better customer experience. Yet, the devices are nothing without killer apps. Drivers can employ the latest technology to access whatever information they desire, connect with friends and family, even display streaming audio and video.

Here are a few mobile apps ready to roll for top trucking experiences:

Co-Pilot Live Truck

Gets you there from here. The unique app applies voice-activated GPS-navigation tools to the road. Drivers get everything from routes and maps to customized vehicle efficiency.
The APP is available to both Android and IPhone users.

FleetSafer Mobile

Drivers don't need any more distractions than absolutely necessary. This app blocks texts and emails with an "I'm driving" return message so operators can keep their full attention on the road. The APP is available to both Android and IPhone users.

FatSecret Calorie Counter

Keep in shape. This app provides nutrition information at your fingertips. The app also outlines information specific to many restaurants and stopovers along the road. The APP is available to both Android and IPhone users.


Take the guesswork out of fuel consumption, this app provides up-to-minute fuel information. . It monitors prices and availability throughout North America. The APP is available to both Android and IPhone users.


Communication made easy, Skype is simple and free connecting drivers to the world through audio and video speech and conferencing tools. Drivers don't miss important calls.
The APP is available to both Android and IPhone users.

Truckers Tools 

Free and fun, this is a coupon app that provides savings at some 5,000 truck stops across North America. It also monitors fuel prices and provides driving directions.
The APP is available to both Android and IPhone users.

tpMobile for Xata Turnpike

This app accounts for technical business matters keep track of hours-of-service logs, CSA risk scorecards, speed management, driver productivity and fuel savings, among other functions. Fleet managers can get a grip on regulatory issues when necessary.

Author Biography:
Nada Ljubinovic is a content writer who enjoys sharing her ever developing knowledge and skills in areas of the trucking and automotive industries, Nada's most recent interests are concentrated on truck, bus and trailerrepairs in Melbourne.

5 Top Tips For Summer Driving

5 Tips for Safer Summer Driving

The summer is officially here, which means that more people will be dusting off their cars as they prep for summer vacations, cross-country road trip adventures and other summer beach trips and activities. To help things run a little more smoothly, the following are some quick tips.

Vehicle Heat

Vehicles heat up quickly during the warmer weather months. Of special concern here are small children and pets. Never leave a child in a car unattended. Even with the windows rolled down, outdoor temperatures can still cause a car to heat up into the 80-90 degree mark. If you have a pet, consider leaving it at home while you make your trip, or hire someone to pet sit if you are going away for a longer period of time.

Vehicle Fluids

During the summer, vehicles may have a tendency to overheat. This is why it is important to make sure that all of your vehicle’s fluids are topped off. From oil to your washer fluid, transmission fluid, etc. - you’ll want to bring your vehicle in to a mechanic to make sure that everything is as it should be. Especially if you’re prepping for a big road trip out of town, bring your vehicle into a professional. The last thing you need is to have your car breaking down in the middle of nowhere!

Vehicle Tires

Regularly check your tires for signs of wear and tear. You don’t want to have issues with your tires on while on the roadway. For instance, under-inflated tires may contribute to blowouts, which could be dangerous if you are driving at a high speed in heavy traffic. Improperly inflated tires can also cause a string of other issues, ranging from difficulties stopping your vehicle to difficulty navigating roadways when it rains (hydroplaning).

Vehicle Emergency Kits

Every car should have a pre-packed emergency kit in it. This is something that you’ll need to do for yourself. In your kit should be the following items: bandaids/bandages, gauze, a flashlight, flares, extra batteries, a paper map, non-perishable snacks, water, one extra set of clothes and anything extra that you can think of. You’ll also want to make sure that you check to ensure that a) you have a spare tire and b) that it is working properly!

Vehicle Blind Spots

Every vehicle has a blind spot. During the summer, there are more people and children who are out and about because of school and vacation. Therefore, don’t just rely on your side and rearview mirrors. Always make it a point to turn around and look over your shoulder when backing up. Put down the cell phone and be totally aware of your surroundings. This awareness will help you react more quickly should a stray pet, child or adult suddenly find themselves in your path.

About the Author:

Janelle is writing on behalf of Ruff-Tuff. Headquartered in Salt Lake City, Utah, Ruff-Tuff Products, LLC ( has been manufacturing "America's Finest Custom Seat Covers" for over 30 years, and it is one of the leading manufacturers of vehicle seat covers in the United States.

Tuesday, 25 June 2013

Getting Rid Of Junk Cars (Cash For Cars)!!

The Best Way to Get Rid of Your Junk Car

Making the decision to get rid of that once loved and cherished car is never easy to do, which is why it is important to look explore your options. If your in that particular situation where you have a car that you no longer need/want, you must have already thought heaps of times that its time, that its taken to the tip/scrap. Heaps of people make the mistake of thinking that calling the junk yard is the easiest way to get rid of an old car, true, it might be the most convenient/easiest way, but not the best. What people forget, or are simply just not aware of that, is the fact that they could have made money for their old/unused/unwanted junk car. No matter how broken down or useless the car may seem to you, there is someone out there who would pay good money for it, or at least what the spare parts would be worth. So do not be rash in getting rid of an old car. Below are some guided tips to keep in the back of your mind if you are choosing to sell your junk car to a Cash for Cars companies.

The first step in this process is to call a used car sales man, yes, that's before even calling the Cash for Cars company. As we all know how witty car sales man are, they will know exactly how much your car might be worth and what you can get for it. No need to be surprised, but the same car salesman might even make you an offer to buy the car themselves, in which case cant be a bad thing. Equally don't be surprised if the car is 'too far gone' as assessed by the salesman, this is rarely the case, but it can happen. More often then not, the salesman will be happy to make a profit on the car, in which case they will make you an offer that might be a decent sum of money.

If the salesman tells you that he has no interest in your car, then you need to consider your options. One of the options before you is to contact the car junk yard. Believe it or not junk yards will pay small sums for old cars. So do not think about giving your car away for free, despite the condition that the car is in.

You may be in a situation where you need to get rid of a car as soon as possible. If that is the case, call your local car junk yard and tell them to schedule a pick up in the next day or two. They will come by, look at the car, take it away, and pay you a decent sum of cash. Do not be hesitant to ask for payment. In most cases, junk yards will sell car parts and make good money on them. If they give you a small amount of money, they will still make a profit.

Be thorough and honest when you are describing your car, no matter whom you are speaking with. If you are talking to the junk yard, car salesman, or someone from Craigslist, do not make your car sound better than it is. When someone comes by to look at it and make the final offer, they will get to see the car, so be open and honest, neither of you want to come out of the conversation worse off.

So what can you expect to be asked? Typically the questions you will be asked will be related to the age, make, model, and condition of the car. Do not be afraid to be specific about what is wrong with the car, and what still works. The more details you offer, the more accurate a selling price you will be quoted. Just remember to be persistent.

You will be amazed by how useful junk cars can be. Most of these cars can be brought to a solid working condition with a few repairs. On the off chance that a car has no hope of running again, its good parts will be sold. Car repair shops will pay a lot of money for car parts, especially for parts of an old car. The older the car is, the more likely its parts will be in demand.

Your second option is of course contacting the Cash for Cars company. If you are not sure where you can locate these companies, they are just a small click away on your computer. Enter into your search engine Cash for CarsBrisbane, Cash for Cars New York, Cash for Cars Toronto (your local town) and you will come across the exact contact details you need.

So how do Cash for Cars companies work? Well its very simple, all you have to do is contact them and provide basic details. Once the company has the your contact information, make and model of the car, along with a brief description (eg: is it in running condition, what works what does not work etc), a quote can be produced generally within 24 hours. If you accept the quote offered to you, the company will handle any necessary paper work, make the arrangements for pick up, and deliver the much welcomed cash leaving the transaction completely hassel-free for you.

Do not make the mistake of giving your junk car away for free. The removal process takes the same amount of energy and time whether you make money off it or not. In that case, it is better to make a small profit from the process.

Just remember to be diligent and firm during the entire process. Know what your car is worth, and chances are you will get a good price for it. Make sure that you understand the mechanics of the car, because you do not want to appear like a car novice to a salesman.

Author Biography:

Nada Ljubinovic is a content writer who enjoys to share her knowledge in various areas of the trucking and automotive industries, in particular her knowledge around cash for carsBrisbane.

Monday, 24 June 2013

How To Become A Truck Driver

How To Be A Truck Driver

Are you contemplating a career in truck driving? Do you enjoy long periods of solitude with only the road to keep you company? Are you willing to work long hours and possibly spend weeks away from home? If you said “yes” to these questions, there is a great opportunity to earn a good living as a truck driver. This article will cover a few basics to help you get started.

Keep Your Driving Record Clean

A clean driving record is an absolute must for any truck driver. If you have a lot of accidents or traffic tickets on your record, you may have to wait some time before trucking companies will be willing to hire you. If you have any serious offenses, such as drunk driving, reckless driving, or fleeing the scene of an accident, you may be disqualified from truck driving. If you are unsure about whether your current record disqualifies you, you might want to consult an attorney to see if you can get anything eliminated or expunged from your record.

Discuss it with Your Family

Trucking is not just a job—it requires fundamentally adjusting your lifestyle. Your family will have to make considerable concessions, particularly if you have small children. Before committing to this career path, have a conversation with your spouse and children about what this will mean to them. It may mean that they will not get to see you nearly as often as they’ve been accustomed to seeing you, and this will continue to be the case for a long time. In addition to time away from home, trucking often requires working and sleeping at odd hours. As a result, you might need to sleep during the day for a large amount of the time that you spend at home. Be sure that your family understands the reality picture up front.

Decide on Your Training Options

In order to drive a truck, you have to have a Commercial Driver License (CDL). There are different ways to go about getting a CDL. You can pay for your training at a private truck driving school and then look for a job afterward. The advantage to this approach is that it may afford better employment options, since you will already be trained and certified on your way in the door. On the other hand, some employers offer company-sponsored CDL training. The advantage to this approach is that you have no out-of-pocket cost. Some employers may even be able to hire you for other tasks while you are undergoing your training. However, this approach limits your employment prospects. Investigate the prospective employers and training facilities in your area to determine the best strategy.

Start Applying for Jobs Now

Even if you don’t have your CDL yet, it’s a good idea to start putting in applications while you investigate your training options. Even if you enter into a CDL training program that will take several months to complete, you can give an employer your scheduled completion date at an interview. If they are interested in hiring you, they may extend a contingent offer of employment that goes into effect when you complete your training program. If you do receive a contingent offer, continue to apply elsewhere. Remember that in today’s economy, there are no guarantees of employment and job offers can be taken off the table due to factors beyond your control.

Truck driving is a great career with a lot of opportunity. If you like the idea of working on the road and seeing different places, you might enjoy being a truck driver!

This article was written by Andrew Dean of National Transport, LLC, a leader in the US car shipping industry. You can view additional articles at their blog, or you can become a fan of their Facebook page to keep up with the latest transportation/travel news from around the country.

Saturday, 15 June 2013

How to Drive in the USA

How to Drive in the USA

If you are visiting the United States from another country and you are accustomed to different traffic signals and patterns, this short article will give you some basic guidelines for driving in the United States. If you live in the UK or another country where cars drive on the left-hand side of the road, you may need to acclimate yourself to the difference. In addition, there are a number of other differences that can catch non-US residents by surprise.

For starters, be sure to familiarize yourself with the licensing and insurance requirements. If you plan to rent a car, investigate the cost of taking out an insurance policy before your trip. Rental car companies offer insurance coverage, but it is almost always higher in price than the insurance that you carry. Depending on your country of origin, you may be able to use your current car insurance policy for travel abroad, but don’t depend on that. Check with your current insurance company to find out the details. Also, you may need an International Driving Permit. The United States does not issue International Driving Permits to visitors, so you will need to handle this before arriving in the United States.

Research the specific traffic laws of the states that you will be travelling in. Traffic laws are not the same in all 50 states, but most major regulations are the same from state to state. For example, highway speed limits can range from 55 to 70 miles per hour. (The state of Montana does not have speed limits on some roads!) Most states have “open container” laws, meaning that if anyone riding in the car has an open bottle of beer or other alcoholic beverage, you can be arrested and charged with Driving Under the Influence (DUI)—even if you haven’t had anything to drink. Finally, some states have strict laws about driving in the left lane of the highway. The left lane is considered to be the “passing lane,” meaning that you should not stay in the left lane for an extended amount of time unless you are passing someone.

If you are accustomed to driving in cities or towns that use roundabouts, you will find these intersections less common in the United States. American roads typically use four-way intersections. This type of intersection is indicated by a stop sign with a small sign underneath it, bearing the words “4-Way” or “All Way.” At a four-way intersection, the first car that arrived at the intersection has the right of way. If two cars arrive at the same time, the car on the right is allowed to proceed first. If the “4-Way” or “All Way” sign is not present, you must come to a complete stop and wait until the intersection is clear to proceed. You will also occasionally see five-point intersections in some cities (where five different roads intersect in one place). Yield signs are also common, particularly on highway on-ramps. A yield sign requires you to yield the right of way to opposing traffic, but it does not require you to stop.

Most drivers find that driving in the USA is relatively easy to get used to, especially since American cars most often come equipped with automatic transmission. Once you have gotten used to the differences on the roadways, you will find your U.S. road trip to be a stress-free and fun experience.

This article was written by Andrew Dean of National Transport, LLC, a leader in the US car shipping industry. You can view additional articles at their blog, or you can become a fan of their Facebook page to keep up with the latest transportation/travel news from around the country.

Friday, 7 June 2013

How To Get Cheaper Car Insurance!!

How to Get Cheaper Car Insurance

Insurance is an unavoidable expense if you own a car, but there are a number of ways to significantly reduce your insurance premium. The most obvious way to reduce the cost of your insurance policy is to shop around. However, it’s important to bear in mind that not all insurance agents or companies are created equal. You don’t want to simply find who will give you the cheapest rate and switch your insurance policy. Switching companies might not necessarily be in your best interest. It’s more about educating yourself about how insurance works and how you can use that knowledge to your advantage.

The best way to ensure that you not only receive the best insurance rates today, but continue to get a good deal over the long-term, is to develop a strong relationship with an insurance agent you can trust. If you haven’t heard from your agent since the day you signed up for your policy, there is a good chance you are not getting the best possible deal—simply because an agent who is not up to date on your life situation cannot advise you effectively. The goal of comparison shopping should not simply be to find a cheap auto insurance quote, but to find a great agent who can tell you about other discounts and help you find other ways to save money.

The best way to shop different insurance agents is to ask for a referral. Call someone that you trust, and ask them for the name of their insurance agent. Ask if they are happy doing business with this agent. Once you find two or three agents who come with a good recommendation, call their offices and ask for a review of your insurance policies. Most insurance agents are happy to provide this service at no charge. This is the fastest and easiest way to educate yourself about the different ways to reduce your insurance cost, and it will give you an opportunity to see how each agent works.

Generally speaking, you can save the most money on car insurance by consolidating all of your policies under a single company. If you have multiple cars in your household, and they are insured by different companies, ask about multi-vehicle or multi-line discounts. Nearly every insurance company offers incentives for insuring every car in your household. In addition, you may be able to save money by consolidating your other types of insurance. For example, if you own a home, you may be able to secure additional discounts by buying your homeowner’s insurance and your auto insurance from the same agent.

If you develop a solid working relationship with a good insurance agent, they will be able to tell you numerous other ways to save money based on your individual situation. For example, you might get a discount for belonging to a local club. You might be able to save money by raising the deductible on your collision policy, or by paying your premiums six months ahead. This only scratches the surface; there are always plenty of ways to cut costs. That’s why it’s important to pick one insurance agent who is professional and whom you know will be around for the long haul.

This article was written by Andrew Dean of National Transport, LLC, a leader in the US car shipping industry. You can view additional articles at their blog, or you can become a fan of their Facebook page to keep up with the latest transportation/travel news from around the country.

Friday, 19 April 2013

Mechanic Training!! Keeping Up With Technology!!!

Mechanic Training Skills Gap
Mechanic Training

It is no lie that the automotive sector is an area in which technology moves fast. New models of car roll off production lines around the world, equipped with technological upgrades almost daily. This creates a constant skills gap between technology and the Mechanics skill levels. 'Mechanic training' is key to narrowing this gap before the gap gets too great. 

As a mechanic it can be hard to know in which areas you should seek training. Currently nearly all Mechanic training is centered around electronics and diagnostics, it is then broken down into various sub-categories and each of these have their own sub-categories. Allow me to illustrate this.

Mechanic Training Breakdown
Mechanic Training Breakdown
This illustration by no means lists all available mechanic training, it only serves to show how each category can be broken down into different training modules. 

In an ideal world every mechanic would attend a course on every possible system, need I say this is impossible!!! The trick is to identify your own specific areas of weakness. In other words what do you feel you can learn through your own through experience versus, areas you feel would be best taught to you via training. 

There are various sources of mechanic training, these can include but are not limited to.
  • Research, the internet is a wealth of information and is often more up to date than books. 
  • Workplace training. Colleagues and employers could provide training within the workplace i.e on the job.
  • Attending training courses. 
I am a strong advocate of self learning through research. Not just because it is cheap or free, but because I can do it at my own pace, in my own time and I can tailor it to my own workplace. 

Unfortunately these self learning techniques are no substitute for recognised qualifications such as NVQs, Diplomas and Degrees, when it comes to obtaining a new job. Nor is it a substitute any mandatory training, for example F-Gas handling NVQ for air-conditioning.

Self learning can also be advantageous to anyone attending mechanic training courses in the near future. It is good practice to try and obtain a bit of underlying knowledge related to the course you are attending, this way you won't get left behind in the class. It can also help you to identify good questions to ask the trainer. 

As I have said self learning is great, however its un-certificated. It is hard to prove your knowledge when attending an interview without having any certificates to back it up. I still remains good practice to attend certificated mechanic training courses. You should however ensure that any course you are thinking of paying for yourself, is industry recognised, or at very least independently regulated. Anyone can produce a training course and hand out certificates, these certificates are for the most part useless apart from proving you attended a course. If the training is related to specific diagnostic tools, ensure if is either provided by the tool manufacture or providing the training on behalf of the manufacture.

I didn't want to make this article too long so i will leave it there for now. I shall return to this topic soon.

I hope this provides some light on mechanic training and how to identify areas you could do with training!

Let me know if you have an automotive topic you would like me to cover. I will do my best to write an article for you!!

More on mechanic training here. Mechanic Training Website